Stash

Windows Instructions

Product Requirements

  1. A Bluetooth enabled Android smartphone or an iPhone with the Stash Password Manager app (v.3.5 or above) installed.
  2. A Bluetooth enabled computer equipped with Windows 10 (v.1803 or above). Supported browsers: Edge, Chrome, Firefox, Chromium, Brave, Opera, Torch, and Internet Explorer.

How to install Stash+ on your Windows computer 

  1. Install Stash+ from the Microsoft Store by clicking here.
  2. Follow the installer instructions. 
  3. To open the newly installed Stash+ app on your computer, open your Start menu and select Stash+ from your list of apps.
  4. The Stash+ app will display a device selection window on startup and will put the Stash icon in the Notification section of your taskbar. For the convenience of use, we recommend locking your Stash icon to the Notification section for quick access. This can be done in the Taskbar settings.
  5. Next, follow the instructions in the device selection window; 1) Select what type of phone you have, an iPhone or Android phone, 2) Then select your device from the list of discovered Bluetooth devices. It is important to pick the correct phone type or you won't be able to make requests to it.
  6. When you select your phone, Stash+ will try to create a Bluetooth bond for encrypted communication. Follow the on screen instructions to match the provided code on your phone and computer.
  7. When successful, the device selection window will close and you will see a notification confirming you are ready to make requests to your phone.

    Logging into accounts on your Windows computer using Stash+

    Note: You will need to have completed the setup of the Stash Password Manager app on your phone first and enabled Stash+ on the Settings page.

    1. Make sure the Stash Password Manager app is open to the Accounts list on your phone (even in the background) and Bluetooth is enabled.
    2. On your computer, visit the website or app you want to log into.
    3. Click your mouse cursor into the "Username" field and then click the Stash icon in the Notification section of your computer. (Important: Stash+ will autofill your login credentials wherever you place your mouse cursor. Make sure your cursor is where you want it before proceeding to the next step)
    4. Select “Request Sign In”.
    5. You will receive a notification request on your phone identifying what computer sent the request, what type of request it is, and what app or website the request is for.
    6. Tap the notification on your phone to allow the request.
    7. If the Stash Password Manager app does not recognize the app or website the request is for, you can select the account you would like to associate it too.
    8. The phone will send the username and password to your computer, and your computer will automatically type in your username and then password into your log in screen on your computer.
    9. Congratulations! You successfully signed in to an account on your computer by using Stash on your phone.

    Helpful Tips and Tricks:

    1. The Golden Rule: always make sure you click your cursor where you want to enter your information before you make a request. After you make a request, the app or website should move back to the foreground and you should see your cursor waiting in the text field you want to fill in. If it is not there, you can click your cursor there again before you accept the request on your phone.
    2. If you only need to sign in with your password, click your cursor in the password field and make sure you select “Request Password” in your Stash+ menu. This request will only type in your password.
    3. If the website you are logging into does not let you enter both the username and password on the same page, then you can still select the “Request Sign In” option in the Stash+ menu, but in your phone app, select the Options button in the Notification and choose to Send Manually. Beside your username and password, airplane buttons will display that let you send your username and password to your computer separately. You will have to move your cursor to the next location before sending the next piece of information.
    4. There are a few rare websites that do not follow standard input form protocols. If you come across a website that sends you to a different webpage or fails to sign in through your Stash+ request, check to see if you can tab from the username field to the password field. You can do this by clicking your mouse cursor into the username field and pressing the “Tab” key to move to the password field. If it does not transition to the password field, continue pressing the “Tab” key until it does. Take note of how may “Tab” keypresses are required to move from the username field to the password field, and you can updated this information in your Stash Password Manager app on your phone. On your phone, long tap the Company name of the account you are having problems with. Select “Yes” to edit the Company. Select the Sources tab, and select the website address you need to edit the number of “Tab” keypresses for. Once updated, you should now be able to successfully sign into that website through a Stash+ request.
    5. If you are sure you have already assigned the web address to an account, double check the spelling in the Stash+ request as this could identify a Phishing attack. Phishing attacks try to trick you into entering your account credentials into websites that look close to the real ones but will not have the exact same spelling. You can view what web addresses you have assigned to an account by long pressing on the Company name in your Account list and viewing the Source tab.
    6. Before you try connecting your phone to your computer, make sure to remove any previous Bluetooth pairings between the devices. Go to both device's Bluetooth Settings and remove/forget the device if it exists there.
    7. Typically the first connection between the devices will take longer to establish than subsequent request attempts. You can improve connection times by restarting your phone periodically as your phone may be forced to handle many other Bluetooth connections which can affect connection times.

    Stash+ Preference Items:

    1. Notifications - Stash+ uses Windows Notifications to communicate with you and some times these notifications are disabled by other applications which can affect Stash+. This option is a helpful link to take you to the Notification Settings page to enable them, if needed.
    2. Taskbar - This option is a helpful link to take you to the Taskbar settings page to lock the Stash icon to the Notification section for quick access.